Is everything exciting. We’re one team that lives to try new ideas to enhance users broadband experience.
We love what we do and if you feel you have the zeal then join the team. Psst, we officially watch movies and play games as well.
They drive us to be what we are today. One team, one vision.
Be vocal about your thoughts, opinions and experiences.
Be passionate about delivering the best quality and nothing less.
Be focused on developing your skills & capabilities, actively build your colleagues up, too.
Be open to constructive feedback, respect differing opinions, and have a deep understanding of our users’ needs.
Be honest in your dealings with all stakeholders, take accountability for your actions.
Go beyond what is expected, set ambitious goals, take initiatives and show up consistently.
Agent, Customer Exp
Govinda, our Customer Experience Agent, understood this fact and made sure he demonstrated our value. He was approached by a frustrated customer who was facing connectivity issues. Govinda heard him patiently and calmed him down. He politely inquired of information needed to fix the issue.
He instantly got into action mode and gave a step-by-step solution to the customer. Furthermore, he guided the customer to reboot the router and monitor the connection.
Govinda stayed on call and waited till the customer’s connection was up and running. The call ended with a thumbs-up from the customer. With his attitude, Govinda showed how we care about our customers. A simple human value created a huge difference in the entire service experience.
We are proud to have Govinda on our team!
Find your team!
Looking for a candidate of NOC-L2 candidate who can direct the activit...
Looking for a manager architecture who can help in analyzing the core ...
Looking for a candidate who can manage Ftth related devices integratio...
Lead & Execute the Research & Development for Planning /Designing and ...
The role is responsible to improve overall experience at the workplace...
Share your details and we’ll reach out to you the moment we do.
You can also apply for internships.
Thank you for submitting your resume,
we wil get back to you as soon as we
find something suitable.
It’s fun to work Excitel because we get Chance to maintain
healthy balance between work and play. - Shubham Sharma (marketing head)